“We
can’t solve problems by using the
same kind of thinking we used when we created
them.”
- Albert Einstein
The grammar of leadership has been undergoing
a fundamental change in the past two decades.
The change was dramatic in the later part
of the eighties and is continuing unabated.
Many questions are being asked about what
are the qualities that make a leader today,
as opposed to those of the past. The reason
for this question is the quandary that corporates
find themselves in, especially after the
information technology revolution.
AlvinToffler, the eminent futurologist says,
“land, labour and place, the three
factors that constituted capital traditionally
have become less important. They have been
replaced by knowledge as the most important
capital. We are today in the information
age. This is the age of knowledge worker.”
Toffler calls it the “ Third wave”
in the advanced human society. The colossal
strides in technology and the emergence
of new leading nations have significantly
altered the economic map of the nineties
almost beyond recognition. They have brought
about the collapse of old barriers.
Knowledge, the new capital throws its challenges.
No one can claim to know everything. This
is the major constraint in determining what
leadership style will work in today’s
world. This also necessitates change in
order to facilitate more empowerment of
people with knowledge and authority.
Add to this the speed and complexity of
the day and age. The world is facing disintegration
on one side and tremendous growth on the
other. The see-saw situation is serious
and demands a “superman leader”.
The Superman Leader
Successful leaders enumerate a number of
qualities, attributes that leadership must
possess in order to inspire people. The
role is so formidable that one may say that
the role of a leader in present business
is that of a superman.
Today’s leaders must have clarity
of purpose, ability to communicate the vision
effectively and must harness a greater range
of tools to motivate and encourage high
performance. The tremendous rise in communication
and information education and employment
potential, has created new challenges to
organizational leadership.
The IT sector in particular highlights all
the difficulties. Traditional leadership
qualities aside, IT leadership also requires
a thorough knowledge of technology and its
impact on various facets on an organization
to harness the full potential of all factors
of production including the intellectual
capital (knowledge management).
According to General Colin Powell (1996),”
leadership in the new millennium will be
essentially the same as that of Thomas Jefferson,
George Washington, or other great leaders
of yesterday-it will require that people
have a vision of where they want to lead,
how to choose the right people, and how
to accomplish objectives that flow from
visions.” Powell goes on to state
the one major difference affecting leaders
of the 21st Century - the transformation
occurring in our nation’s industrial,
political, societal, and economic realms.
Accordingly, this transformation is occurring
due to the fast-paced and globally centered
information and technology revolution. All
leaders positioned within this new era must
be able to use the powerful tools offered
by this global revolution.
The qualities, which come from inside, from
the heart and soul of a leader, have not
changed and will never change. What has
really changed is the total design of leadership
- the sum total of qualities and skills
combined with styles. Alexander the Great
and Napoleon had distinctive leadership
styles and that was the parameter for motivating
men in battle.
The Wisdom of Alexander the Great reveals
four leadership qualities that steered him
from one victory to another. He had the
knack to analyze and reframe the problem
to meet the challenges. He was able to generate
trust and respect and not fear and blind
obedience. He was able to inspire confidence
and projected himself as a unifier, which
helped him have a strong home base. Above
all, he was able to appreciate, recognize
and assimilate the cultures and symbols
of different people, thus becoming a powerful
and trusted figure everywhere he went.
Napoleon is another leader who motivated
his men with inspiring words and actions.
He cautions “A [leader] is always
wrong who speaks in anger.”
Mahatma Gandhi, the greatest of all leaders
said, “You must be the change you
wish to see in the world”. And with
this “can do attitude”, he marched
the entire nation to independence.
In the Bhagavad-Gita Gait, Krishna defines
three specific disciplines that are required
for effective leadership: discipline of
learning, discipline of speaking properly
and discipline of equanimity. All of these
disciplines are important for effective
leadership. Today’s leadership authorities
also agree that effective leaders have to
be effective learners. “Leadership
is not only about teaching people to follow
a certain path or to do a certain thing,
but it is also about learning things to
be taught”. (From Pujan Roka in uncovering
the leadership lessons of the Bhagavad Gita).
In the present scenario, a leader must be
capable of converting everyone into a positivist.
He must be able to inculcate the CAN Do
attitude throughout the organization. He
must have total commitment and the courage
of conviction. The leader must have integrity
that is transparent and belief in a set
of values. He must also avoid seeking compliance
and ensure that his communication works
that it receives universal acceptance. He
must have the ability to manage change and
have the capacity for hard work. The leader
has to set the scene and must articulate
what the company is trying to accomplish
and create an environment in which employees
themselves will be self- motivated. The
ability to inspire others is easily the
most important quality of a leader.
The greatest skill of a leader is his ability
to motivate people. Motivation is far more
important than innovation as the competitive
edge of the new era of management. Mahatma
Gandhi was a highly self-motivated leader.
He demonstrated to the world that a determined
leader with a vision could achieve the goals
despite overwhelming obstacles. That is
the true sign of leadership?
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