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NEGOTIATION SKILLS

11 July 2025 10:00 AM - 11 July 2025 05:30 PM

  • Understand the significance of effective negotiation.
  • Learn when and how to negotiate during customer interactions.
  • Navigate negotiations in both one-on-one and group settings.
  • Recognize the role of attitude in negotiation.
  • Develop winning long-term negotiation strategies.

Madras Management Center

Name : Vinothkanna P

Mobile : 7395880426

Email : mma@mmachennai.org

    • Definition and Concept of Negotiation
    • Persuasive Communication and Creating Dialogue
    • Types of Negotiation: Distributive, Integrative, Compromise
    • Negotiation Attitude and Mindset Management
    • Essential Skills for Negotiation: Listening, Analytical, Assertiveness
    • Fundamental Processes and Powers of Influence
    • Preparation Techniques: MDO/LAA/WOP/BATNA/ZOPA
    • Trading Concessions and Negotiation Strategies
    • Personal Action Planning
    • Sales Professionals
    • Customer Service Representatives
    • Procurement and Supply Chain Managers
    • Project Managers
    • Business Owners and Entrepreneurs
    • Marketing and Sales Professionals
    • Legal Professionals
    • Human Resources Personnel

  • Mr Achal N Rangaswamy

    • Achal Rangaswamy is a veteran Sales and Marketing Professional.
    • He completed his Post Graduate studies from Delhi University, and is an Alumnus of the prestigious St Stephen's College.
    • On the professional front his last assignment was as President- Marketing with Bell Ceramics Ltd. Earlier he had been associated with top brands like Avery, Nelco, Xerox, USHA and Amtrex- Hitachi.
    • Rangaswamy was conferred the AMA - Zydus Cadila Marketing Man of The year Award, instituted by The Ahmedabad Management Association. He is an author of 5 books, on subjects like building a fulfilling career, managing time, and success in Selling.
    • He has travelled over 250 thousand km on his Enfield Bullet Bike.
    • He delivered a Tedx talk at IIM-Raipur in 2017 on the topic Discovering the Joy of Selling.
    • Achal Rangaswamy is now a highly respected Marketing Advisor and Sales Coach, who also helps professionals discover and upgrade themselves by not just making a living but Making a Life.
    • He has guided thousands of professionals from organizations as varied as Amul, Sintex, Hitachi, St Gobain Glass, Cera, Indian Oil, Wagh-Bakri, Tata Teleservices, Voltas, BHEL, Shapoorji Pallonji, and the TVS group.
    • He has also carried out many programmes for service based organizations like nationalized banks, insurance companies, and education providers.
  • Fee Details
  • Member amount : Rs 0.00- (Including 18%GST)
  • Non Member amount : Rs 0.00- (Including 18%GST)
  • Total Member count :
Courses
NFNLP CERTIFIED NLP BASIC PRACTITIONER

11 June 2022

Download
brochure

It offers practical and rapid methods for personal growth and influence. It is
the study of how people do things, how they think, process information,
behave and about using what works and discarding what does not. NLP is
used extensively in Business, Law & Sales and has seeped into every self-help
or business communication book.
NLP began in psychology, helping therapists achieve quick, long lasting
changes in their patients. Today it is used successfully in areas such as
Personal Growth & Improvement, Work, Business, Therapy, Teaching,
Training, Learning, and Quality Health Care.

  • Build and maintain rapport - the key to successful relationships Gather specific high-quality information from others and use it to achieve your outcomes Increase the range of what you see, hear & feel so you know more about what's going on Effectively use metaphors, as all great communicators do Generate practical, well-formed outcomes and how to achieve them Design interventions to move a person/ organization from a present state to a desired state Create the right context for successful individual and organizational change Change unwanted behaviors in positive ways Determine what is important to yourself and others See what is going on inside others Talk another person's languages Create your own personal state of excellence Communicate clearly and effectively Make meetings work Mediate and negotiate more successfully Recognize and use powerful language patterns Develop your behavioral flexibility and creativity Be more at peace with yourself Help yourself and others manage depression, stress & relieve any psychological deficiencies
  • Dr. SUMATHI NARAYANAN, Ph.D., Doctorate in Human Development Certified PLATINUM MASTER TRAINER of NFNLP, USA conducts regular Certified NLP Basic, Master Practitioner and Trainer’s Training workshops. She is a Corporate Trainer with over 40 years’ experience and is President, Creative Communication and Management Center, Chennai. Trained in NLP under Dr. Richard Bandler, Dr. William Horton, Dr. Richard McHugh, Dr. Reza Borr, Mr. Mick Lawrence, & Mark Andreas, she actively uses and applies NLP in all her workshops, counselling and teaching. She has conducted over thousand workshops for various organizations and industries for over four decades. She specializes in designing unique workshops and customizing for clients. She is a Counselor and an ACA Certified Professional Supervisor for Counselors; Founder member & former Secretary, Indian Academy of Professional Supervisors and former Treasurer and Secretary of Chennai Counselors’ Foundation. She is Founder member and former Secretary, TA Study Circle (Madras) and Founder member of The Hypnotique Circle (Madras).
  • Fee Details
  • Member amount : Rs 16000.00- (Including 18%GST)
  • Non Member amount : Rs 18000.00- (Including 18%GST)
  • Total Member count :
  • fee
Conclaves

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Conventions

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  • Contact Mobile:
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  • Fee Details
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  • Non Member amount : Rs 0.00- (Including 18%GST)
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